Terms of service

Terms of Service

Welcome to (STORE NAME). Please read the following Terms of Service carefully before using our website. By accessing or using our services, you agree to the terms described below.

1. General Information
1.1 Use of this website and any purchases made through it are subject to the following Terms of Service, as well as our Privacy Policy.

1.2 This website is operated by (STORE NAME). The term "we" refers to (STORE NAME) and the term "you" refers to the user or customer.

2. Data Protection
2.1 Data Controller
The data controller for this website is (STORE NAME). We take the protection of your personal data very seriously and process it in accordance with the General Data Protection Regulation (GDPR).

2.2 Secure Data Transmission
This website uses SSL/TLS encryption to protect your personal data. You can identify a secure connection by the "https://" prefix in the address bar and the padlock icon.

2.3 Data Collected When Visiting the Website
When you visit our site without registering or submitting any information, we only collect the technical data necessary to display the site correctly:
Page visited

Date and time of access

Amount of data transferred

Referring page

Browser and operating system

IP address (possibly anonymized)

The processing of this data is based on our legitimate interest in the operation and security of the site (Art. 6.1.f GDPR).

2.4 Use of Cookies
We use cookies to improve the user experience and enable features such as saving items to the shopping cart. Some cookies are deleted at the end of the session, while others are retained for future visits. You can manage your cookie preferences in your browser settings.

2.5 Contact Form and Communications
If you contact us through the form or by email to (STORE EMAIL), we collect the data you provide in order to process your request. This data is processed based on legitimate interest (Art. 6.1.f) or for the performance of a contract (Art. 6.1.b GDPR).

2.6 Customer Account and Orders
The data you provide when creating an account or placing an order will be processed exclusively for that purpose. You can request the deletion of your account at any time by contacting us at (STORE EMAIL).

2.7 Newsletter
If you subscribe to our newsletter, we will use your email address to send you promotions and product information. You can unsubscribe at any time using the link at the bottom of each email or by writing to us at (STORE EMAIL). 2.8 Marketing to Existing Customers

If you have already provided your email address during a purchase, we may send you communications about similar products without your explicit consent, based on our legitimate interest (Art. 6.1.f GDPR). You can object at any time.

3. Prices and Payments
3.1 All prices shown in our store include applicable taxes (unless otherwise stated) and are expressed in euros (€).

3.2 Payment can be made using the methods available at checkout, such as credit card, PayPal, or other methods offered by our payment gateway.

3.3 We reserve the right to change prices at any time. However, the price charged will be the price in effect at the time of purchase.

4. Shipping and Delivery
4.1 Orders are processed within 1 to 3 business days. The estimated delivery time may vary depending on the customer's location, but generally ranges from 7 to 14 business days. 4.2 (STORE NAME) is not responsible for delays caused by external factors such as customs, strikes, or events beyond our control.

4.3 The customer is responsible for providing a correct and complete shipping address. We are not responsible for failed deliveries due to incorrect information.

5. Right of Withdrawal and Returns
5.1 The customer has the right to withdraw from the contract within 30 days of receiving the product, without giving any reason.

5.2 To exercise the right of return, the customer must first contact us by email at: (STORE EMAIL), indicating:
Order number

Reason for return

Full name

Address

Photos of the product (in case of a defect)

5.3 Important: Returns are not free of charge. Return shipping costs are the responsibility of the customer. Returns must be sent to our central warehouse in Asia (the address will be provided by email).
5.4 The product must be returned unused, with all its accessories, clean, and in its original packaging.

5.5 Once the product has been received and inspected, we will process the refund within a maximum of